Frequently Asked Questions - Quick Reference Guide

Standards Groups Ordering Information China RoHS Compliance SFF (Small Form Factor) and SFP (Pluggable) Descriptions SFP Transceivers and EEPROM Monitoring with A2h Address Protect Connectors in a Harsh Environment 10GB Connectors and the Xmultiple Patent Pending for EMI Engineering Kits EMI Fingers RJ45 and USB Combo Connectors and their Benefits What is REACH Compliance Minimum/Maximum Stocking Program What is the IEC (International Electrotechnical Commission) and ISO (International Organization of Standardization). Jedec J-STD-020C Standard - Moisture/Reflow 40G and 100G Ethernet Products Contact Pin Plating Solder Temperatures Solder Temperatures-USB Connectors Solder Temperatures-XTFZ Components DecaBDE Compliance Documents Quality & ISO 9000 Packaging Sizes and Weights RJ Connectors Packaging XRJS Reel Dimensions & Size Contract Manufacturers List

Drawing Downloads by Series RoHS Compliance Documents Leadtimes for Delivery Product Sheets By Product Series Number Cross 10/100Mbps Chips for Magnetic Connectors Cross 10/100/1000Mbps Chips for Magnetic Connectors CAT5, CAT5e, CAT6, CAT7 & CAT7a Specifications Return Loss for RJ Connectors Crosstalk for RJ Connectors Insertion Loss System Integrity Testing Services for Xmultiple Connectors Surge Protection RJ45 Connectors SFP and SFP Plus M12 Circular Connectors PCN Listings PCN For Modular Design to Non-Modular Design Hi-Pot - Information and Testing X-Sealant RJ Connector Harsh Environment Coating X-Sealant Gel RJ Male Plug Connector Harsh Environment Request a Brochure Electronic Xmultiple 2013 Brochure Industries We Serve Code of Conduct Terms and Conditions

LED - Information and Specifications

• LED Color Chart
• LED Polarity Picture
• LED Pin Assignment
• LED Polarity Description Chart
• LED Information & Resistance Calculations
• LED Specifications

XP1Power and iXP1 - Power Solutions

• XP1Power Data Sheet
• XP1Power Data Sheet Integrated Flash Memory Card
• XP1Ppwer Specifications Data Sheet
• XP1Power Specifications Webpage

Many FAQ Questions - Answers:

Question:    How is Literature requested?

Answer:     Contact either your XMULTIPLE sales representative or your local Distributor / Representative.

Question:    How Do I obtain pricing for quantities not on the XMULTIPLE Price List?

Answer:   Contact XMULTIPLE and pricing for large quantity levels will be provided within 24 hours from the request.    The most updated XMULTIPLE price lists are available from your local representatives and Distributors.

Question:    What length of time is delivery on average?

Answer:    The delivery is 2 to 4 weeks are most products.  The FOB is Hong Kong, or Taiwan or Los Angeles depending on availability and product.

Question:   Is Local Stocking of Products available?

Answer:   Distributor stocking is a major requirement of most large accounts and XMULITPLE will work to have good Distribution channels.

Question:    How Do I get Samples?

Answer:   Samples are provided upon request.

Question:    What is the minimum Order?

Answer:      Minimum order is $100. 

Question:    What is the typical Order Size?

Answer:    The typical order size is $100k for large accounts and $10k for small accounts.   Companies developing new products often do not know what he requires will be until the product is released.

Question:    Where are the manufacturing facilities for XMULTIPLE?

Answer:     Taiwan and China.

Question:  Do RJ/LED products manufactured by XMULTIPL operate with Cat 5 and Cat 5e?

Answer:   Yes. The RJ/LED product line is manufactured to operate on CAT 5, Cat 5e or higher.  There are issues of the plating on the wires and XMULTIPLE coats the wires with 6u,15u, 30u and 50u. 

Question:    Are their PowerPoint Presentations?

Answer:     Yes, Our local Representatives and Distributors can provide these to you.

Question:    Are their Training Aids?

Answer:    XMUULTIPLE training aids include white papers, application notes and reference drawings which are all provided on the website.

Question:    What is XMULTIPLE’s Credit Policy?

Answer:     XMULTIPLE products are custom products due to the wide variety of color options.  We do not provide credits.  However, we will work with accounts that have purchased an item and would like to exchange it.    XMULTIPLE will do this on a “best effort” basis.

Question:    Who are my main contacts at XMULTIPLE?

Answer:     Contact information is listed on the website.  Listed below are the XMULTIPLE addresses and contacts.

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Documents - Non-Disclosure Agreement

• Non-Disclosure Agreement