Frequently
Asked Questions -
Quick Reference Guide
LED
-
Information and Specifications



Approved
Vendor List (AVL) Checklist &
Technical Tools

XP1Power
and iXP1 -
Power Solutions

Many
FAQ Questions -
Answers:

Question: How is
Literature requested?
Answer: Contact
either your XMULTIPLE sales representative or your local
Distributor / Representative.
Question: How Do
I obtain pricing for quantities not on the XMULTIPLE Price
List?
Answer: Contact XMULTIPLE
and pricing for large quantity levels will be provided within
24 hours from the request. The most updated XMULTIPLE price lists are
available from your local representatives and Distributors.
Question: What length
of time is delivery on average?
Answer: The delivery
is 2 to 4 weeks are most products. The FOB is Hong Kong, or Taiwan or Los Angeles depending
on availability and product.
Question: Is Local
Stocking of Products available?
Answer: Distributor stocking
is a major requirement of most large accounts and XMULITPLE
will work to have good Distribution channels.
Question: How Do
I get Samples?
Answer: Samples are provided
upon request.
Question: What is
the minimum Order?
Answer: Minimum
order is $100.
Question: What is
the typical Order Size?
Answer: The typical
order size is $100k for large accounts and $10k for small
accounts. Companies
developing new products often do not know what he requires
will be until the product is released.
Question: Where are
the manufacturing facilities for XMULTIPLE?
Answer: Taiwan
and China.
Question: Do RJ/LED products
manufactured by XMULTIPL operate with Cat 5 and Cat 5e?
Answer: Yes. The RJ/LED
product line is manufactured to operate on CAT 5, Cat 5e
or higher. There are issues of the plating
on the wires and XMULTIPLE coats the wires with 6u,15u,
30u and 50u.
Question: Are their
PowerPoint Presentations?
Answer: Yes,
Our local Representatives and Distributors can provide these
to you.
Question: Are their
Training Aids?
Answer: XMUULTIPLE
training aids include white papers, application notes and
reference drawings which are all provided on the website.
Question: What is
XMULTIPLE’s Credit Policy?
Answer: XMULTIPLE
products are custom products due to the wide variety of
color options. We
do not provide credits.
However, we will work with accounts that have purchased
an item and would like to exchange it.
XMULTIPLE will do this on a “best effort”
basis.
Question: Who are
my main contacts at XMULTIPLE?
Answer: Contact information is listed on the
website. Listed
below are the XMULTIPLE addresses and contacts.
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this answer helpful?

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